Epicor
Epicor Retail Loss Prevention Solution Earns Best-in-Class Rating Based on Market Readiness and Value Delivered to Customers
IRVINE, Calif. (August 03, 2009) – Aberdeen Group, a leading global technology
research and advisory firm, has named Epicor Software Corporation (NASDAQ: EPIC) as a
“Champion” in its 2009 Aberdeen AXIS(TM) Report for Retail Loss Prevention Systems.
The Aberdeen AXIS report provides an objective, fact-based, vendor assessment looking at a
solution provider’s history of Market Readiness and Value Delivered to customers — Epicor
Retail Loss Prevention received the highest combined score.
“The Loss Prevention AXIS results show Epicor’s generally superior performance is due
to its provision of alternative delivery models that include on-premise and software as a service
(SaaS) licensing options to retailers,” said Sahir Anand, retail research director at Aberdeen.
“Currently, 74% of loss prevention software and hardware deployments in retail are older than
five years. Interviews with Epicor customers indicate the primary reason for current Epicor
Retail Loss Prevention deployments are due to the replacement of legacy and home-grown
systems–evidence that Epicor is addressing the legacy gap that exists in retail loss prevention
solutions today.”
The Aberdeen AXIS assessment is based on two key dimensions: first, Aberdeen
aggregates Best-in-Class performance of companies in the target marketplace based on
primary surveys conducted typically over the past twelve months; and second, Aberdeen
conducts a vendor readiness assessment which includes evaluation of responses to a
standardized vendor questionnaire, analyst briefings and customer interviews. Aberdeen
applies a unique methodology to benchmark the research that evaluates the business Pressures, Actions, Capabilities and Enablers (PACE) that drive corporate performance. In
order to earn the Aberdeen AXIS “Champion” rating, a vendor has demonstrated superior
proficiency in delivering both real value as well as the ability to serve and support its installed
user base.
A Proven Solution: Epicor Retail Loss Prevention
“We are pleased that Epicor Retail Loss Prevention has achieved the highest score,
outperforming the competition, in this Aberdeen AXIS report,” said David Henning, executive
vice president and general manager of Epicor Retail. “This ‘Champion’ rating is testament to
the proven business value our retail solutions deliver, empowering our customers to run more
productive and profitable businesses.”
Epicor Retail Loss Prevention analyzes the retailer’s central database of store level
transactions and automatically detects patterns of fraudulent activity and identifies procedural
violations that may signal the need for additional employee training or further fraud investigation.
Loss Prevention’s Case Management tool allows retailers to track all relevant case information
in one location for streamlined maintenance–enabling case values to be established and
restitution schedules to be created and maintained. Loss Prevention’s flexible, exception based
reporting features contribute to quick ROI and improve productivity for loss prevention
professionals. Savvy retailers currently leveraging Epicor’s loss prevention solution include:
Donna Karan, Lamps Plus, Reitmans and Vitamin Shoppe.
Visit www.epicor.com to download the Aberdeen AXIS(TM) Report for Retail Loss
Prevention Systems.
Source: Epicor
