Epicor
LakeWest Groupâs Annual POS Survey Shows Epicor Leading the Pack with 12% Share of the Specialty, Department, Apparel and Big-Box Retail Markets
IRVINE, Calif. (February 09, 2009) – Epicor Software Corporation (NASDAQ: EPIC) is
the Point-of-Sale (POS) software market leader according to a recent independent research
study. Leading retail management consulting firm LakeWest Group, LLC recently published its
“10th Annual POS Benchmarking Survey,” which revealed Epicor as the clear leader in the POS
software utilization category with a 12% share of the market.
LakeWest Group surveyed the Top 100 Retailers as identified in the August 2008 issue
of STORES magazine. Respondents to LakeWest Group’s survey, which focuses on the
specialty retail market, were typically Chief Information Officers or Directors of Store Systems.
In the study LakeWest Group found that “the checkout experience continues to be a
focus as retailers look to upgrade or replace POS software and hardware. Top retailers realize
the importance of the checkout experience and continue to make ‘increasing customer speed
through the checkout’ a top priority.” 1
Furthermore, the study revealed the top priorities for retailers over the next two years
with the following topping the list: seamless multi-channel integration; improved information flow
between stores and corporate office; capture additional customer and sales information; and,
increased customer speed through the checkout.
“Epicor is proud of the partnerships we have with leading retailers to provide solutions
that help them streamline operations and enhance the customer shopping experience,” said
David Henning, executive vice president and general manager for Epicor Retail. “It’s because of our customers and the value they derive from our solutions that we are pleased to be
recognized as the POS market share leader.”
Epicor Retail Store solutions offer robust POS and in-store systems with high return on
investment applications. The feature-rich POS system offers a highly flexible configurator, plus
real-time central lookup features that include CRM, stock locate and order management, return
management and mobility functionality. Epicor Retail Store solutions have a full complement of
in-store back office options necessary to efficiently and easily manage the retail store. These
modules are also accessible from the POS giving store manager’s the flexibility to work on
inventory, employee maintenance or other tasks while still monitoring the sales floor.
Epicor’s retail solutions are used by hundreds of the world’s leading retailers to become
more profitable, productive, and competitive. The Company’s solutions leverage proven
Microsoft .NET technology to improve business operations and meet the evolving merchandise
and service expectations of today’s cross-channel shoppers. Epicor delivers comprehensive
retail management solutions to enterprises in all tiers–from regional chains to multichannel
global brands. Epicor retail customers include hundreds of marquee names, from Aéropostale,
American Eagle Outfitters, and Ann Taylor to Zales and Zumiez.
Source: Epicor
