Epicor 9 Wins Product of the Year

Epicor Honored by Customer Interaction Solutions for Demonstrating Vision and Leadership in Delivering Solutions that Enhance the Customer Experience

IRVINE, Calif. (February 18, 2011) – Epicor Software Corporation (NASDAQ: EPIC),
a leading provider of enterprise business software solutions for the midmarket and divisions of
Global 1000 companies, today announced that Epicor 9, a next-generation enterprise resource
planning (ERP) solution, has won the 2008 Product of the Year Award from Customer
Interaction Solutions magazine.
Epicor 9 combines Web 2.0 concepts with Epicor True SOA(TM), an adaptable and
collaborative business architecture that satisfies the needs of any enterprise regardless of
country, industry or access device–making “business without barriers” possible. It features
numerous essential embedded capabilities that manage the flow of processes right across the
enterprise enabling a seamless exchange of information and enhancing the customer
experience.
Epicor was chosen to receive the award by the editors of Customer Interaction
Solutions, who considered the nominees’ vision and leadership in the industry. “I am pleased to
honor Epicor for their hard work and accomplishments. Their commitment to quality and
excellence benefit the contact center experience as well as ROI for the companies that use
them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer
Interaction Solutions.
“Epicor has forged a path by creating innovative, game-changing solutions developed
strategically to provide capabilities that foster constructive, long-range customer relationships,”
said James Norwood, vice president of product marketing for Epicor. “Receiving the Product of
the Year Award builds on the increasing momentum for Epicor and its landmark delivery of
Epicor 9.”

Source: Epicor

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